Data Protection

Betjib Privacy Policy — Your Data Is Secure

Everything about how your personal data is collected, stored, and protected at Betjib — explained here in plain English.

Last Updated: January 2026
In Data Protection Our Commitment

Betjib treats your privacy not as a policy requirement, but as a priority.

SSL Encryption

Every connection is secured with 256-bit SSL/TLS encryption, ensuring all data is transmitted through a fully secure channel.

Not Sold to Third Parties

Your personal data is never sold to advertisers or any third party.

Secure Storage

All data is stored in encrypted databases. Only authorized personnel can access information on a need-to-know basis.

Minimal Data Collection

Only the information required to provide our services is collected. No unnecessary data is ever requested.

Your Control

You have the right to view, correct, or delete your personal data. Simply contact our support team.

Breach Notification

In the event of a security incident, affected users will be notified within the required timeframe.

01 Introduction

Welcome to Betjib. This Privacy Policy explains our practices regarding your personal information — what we collect, why we collect it, and what rights you have.

Betjib believes privacy is a fundamental right. That is why we collect only what is necessary and protect it with the highest level of security. Our entire platform is built on a Privacy by Design principle — meaning privacy is built in from the ground up.

This policy applies to the Betjib website, mobile app, and all associated services. By using Betjib, you are considered to have agreed to this Privacy Policy.

In Summary: We do not treat your data as our asset. It belongs to you, and it is held solely for your benefit.

02 What Data We Collect

Betjib collects two types of information — what you provide directly, and what is generated automatically as you use the platform.

What you provide directly:

  • Name, date of birth, and address (collected at registration)
  • Email Address & Mobile Number
  • National ID or passport details (for KYC verification)
  • Payment details — bank account number or mobile banking number

Automatically Collected Information:

  • IP Address & Device Information
  • Browser type and operating system
  • Time spent on the site and pages visited
  • Gaming History & Transaction Records
  • Cookies & Session Data
Type of Data Purpose Mandatory?
Name & Date of Birth Identity Verification & Age Confirmation Yes
Email & Phone Contact & Security Verification Yes
Identity Document KYC Legal Obligations Yes, for withdrawals
Payment Information Transaction Processing Yes
IP Address Security & Fraud Prevention Automatic
Gaming History Account Management & Dispute Resolution Automatic

03 Use of Data

Betjib uses collected data only for specific, defined purposes. No information is used for unrelated activities.

  • Account Management: Registration verification, login security, and profile maintenance.
  • Service Delivery: Facilitating gameplay, processing bets, and completing payment transactions.
  • Contact: Important updates, transaction confirmations, and customer support.
  • Security: Detecting fraud, preventing unauthorized access, and monitoring suspicious activity.
  • Legal Obligations: To meet KYC, AML (Anti-Money Laundering), and regulatory compliance requirements.
  • Service Improvement: Analyzing user experience and improving the platform.

Your consent will be obtained before any marketing messages are sent. You can unsubscribe from marketing emails at any time.

04 Cookie Policy

Betjib uses cookies — small data files stored in your browser that help the site run smoothly and personalize your experience.

Cookie Types:

  • Essential Cookies: Login sessions and security tokens — the site cannot function without these.
  • Functional Cookies: Remembers your language preferences and game settings.
  • Analytics Cookies: To understand which sections of the site are used most.

You can manage cookies through your browser settings, though disabling essential cookies may cause some features to stop working.

Please Note: Betjib does not use third-party advertising cookies.

05 Data Sharing

Betjib does not sell your data. However, there are certain situations where information may be shared:

  • Payment Provider: For transaction processing — only the minimum necessary information.
  • Identity Verification Service: For the KYC process — under strict confidentiality agreements.
  • Legal Authorities: To respond to court orders or valid legal requests.
  • Licensing Authority: To regulatory authorities to meet the requirements of our gaming license.

All third parties we work with are contractually obligated to uphold our privacy standards and may not use the data they receive for their own purposes.

Absolutely: Your data is never shared with advertisers, data brokers, or other gaming companies.

06 Data Retention Period

Betjib does not retain data longer than necessary. Retention periods vary depending on the type of information:

  • Account Information: For as long as the account remains active, and up to 5 years after closure (as required by law).
  • Transaction Records: 5–7 years, as required by financial regulations.
  • KYC Documents: 5 years after account closure.
  • Gaming Log: 2 years for dispute resolution.
  • Marketing Information: Withdrawal of consent results in immediate deletion of your data.

Once the retention period expires, data is securely deleted or anonymized.

07 Security Measures

Betjib follows the highest industry standards to protect your data:

  • 256-bit SSL/TLS encryption on all connections.
  • Sensitive data in the database is stored with AES-256 encryption.
  • Two-factor authentication (2FA) option enabled.
  • Regular security audits and penetration testing.
  • 24/7 security monitoring system.
  • Automatic detection and blocking of suspicious activity.

In the event of a security breach, the relevant authorities will be notified within 72 hours and affected users will be informed directly.

08 Your Rights

You have clear rights over your data, and Betjib fully respects each of them.

Your Data Rights

Every one of your rights is upheld in accordance with GDPR and international privacy standards.

Right to Access Your Data

You have the right to know what information we hold about you. Requests will be fulfilled within 30 days.

Right to Rectification

You have the right to correct any inaccurate information. This can be done through your account settings or by contacting support.

Right to Erasure

You may request deletion of any data beyond legal retention requirements. Closing your account will result in your data being removed.

Right to Restrict Processing

You can request that we stop using your data for specific purposes, particularly for marketing communications.

Right to Data Portability

You may request a copy of your data in a machine-readable format.

Right to Object

You have the right to object to your data being used for any specific purpose.

To exercise any of these rights, contact our support team. Requests are typically handled within 30 days.

09 Children's Privacy

Betjib is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If a minor is found to have created an account, it will be closed immediately and all collected data will be securely deleted.

For Parents: If your child has created a Betjib account without your knowledge, please contact our support team immediately.

10 Privacy Policy Updates

Betjib may update this Privacy Policy from time to time. For significant changes, you will be notified by email and the new effective date will be shown at the top of the page.

Continuing to use Betjib after any changes are made will be taken as your acceptance of the updated policy. We recommend checking this page from time to time.

11 Contact Us

If you have any questions about our Privacy Policy or wish to make a request regarding your personal data, please get in touch:

  • Live Chat: Chat icon at the bottom-right corner of the site
  • Email: privacy@betjib.net

Privacy-related requests are typically responded to within 14 business days, though complex cases may take up to 30 days.

About Privacy Frequently Asked Questions

What Betjib users want to know about data protection.

Yes. Your payment details are not stored directly on Betjib's servers. During a transaction, your information is transmitted to the payment gateway via SSL encryption. Bank account or mobile banking numbers are used solely for withdrawal verification.

No. Betjib does not use your personal data for third-party advertising or sell it to advertisers. Your email and phone number may be used solely for Betjib's own promotional messages, and these will stop immediately if you withdraw your consent.

Partially, yes. Personal profile data is deleted. However, financial transaction records must be retained for 5–7 years due to legal obligations. This data is anonymized and used solely for legal purposes.

Some data may be stored on cloud servers located across multiple countries for technical service purposes. These servers comply with international data protection standards and are bound by strict confidentiality agreements with Betjib.

If a suspicious login is detected, the system automatically locks the account and notifies you immediately via email and SMS. Contact our support team to verify your identity and recover your account. If any harm is found upon investigation, appropriate action will be taken.
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